The coolest part of my job is hearing from customers that they feel something they have never felt before when they put on our clothes. That feeling that it is just right. When they write and let us know that they have never ever felt like anyone has really cared about how they dress and now someone does. That makes our day. Making customers happy is truly what we live for and we never tire of hearing from them. The second coolest thing is having an idea for something in my head and then seeing that piece become a reality. That is really a thrill.