Try before buying

FREQUENTLY ASKED QUESTIONS

We’ll validate your credit card through an authorization. Rest assured we will only charge your card if you decide to keep the item(s). Try the item in the comfort of your own home for 7 days, and only pay for what you keep! We'll only then charge your card.

Your card was not charged. We simply authorized your credit card, and we maintain the authorization on your credit until you keep or return the item. We will only charge your card if you keep the item, or if your card is cancelled.

Once your package arrives, the 7 day period will begin. You will have until the end of the 7th day to print a free shipping label and drop off the return package at your local Post Office.

When you initiate a return, we know which items you plan on returning and know to expect these items at our warehouse. We provide ample time for your returned items to arrive at our warehouse, where we inspect the items and process your returns.

Enjoy trying your clothes on, in the comfort of your own home. All returned items must remain in original, unwashed and undamaged condition.

No, unfortunately at this time we only offer the TRY BEFORE YOU BUY program for customers in the US.